As a staffing firm, you know that having well-trained salespeople and recruiters are essential to your success. It is not enough to have a team of skilled professionals – your team needs to be cohesive in every process, which means you need to take the time to create a well-thought-out training program for each new hire. So, how do you do it? We’re here to share our top six sales training tips for staffing.
Create Mock Scenarios
Practice makes perfect. Creating mock scenarios, like acting like a potential candidate on a call for your new hires helps them hone in on their recruiting skills in a low-pressure environment. This practice allows them to ask you questions that arise and increase their confidence as they get used to these types of conversations. Provide them with feedback on what questions they should ask and stress the important of always listening to the candidate’s needs and wants.
Provide Resources
Sales training tip number two: help a new hire find top talent! Give them a list of the best resources you recommend that are the most helpful in finding potential candidates. Additionally, schedule a training session to help them navigate these resources if they are unfamiliar with them.
Check in!
Training is a stressful time for new hires, as they are soaking up as much information as possible at rapid fire speed. Make it a priority to continuously check in and make sure all their questions are answered. This encourages open communication, and lets a new hire know that you care about their success. Additionally, ask them for feedback on your training process! This is a win, win as you get some insight into what is working well and what needs improvement, and it also lets the candidate know that you value their input. This is an essential sales training tip for staffing that often gets overlooked, so make sure you are putting this into practice!
Assign Mentors
While practicing in mock scenarios is great, watching someone do it live in action is another helpful method you should implement into your sales training process! This “shadowing” method allows new hires to see what to do when interacting with potential candidates and gives them a chance to ask further questions to a designated person. Not to mention, this is a great way to integrate them into the company and foster relationships!
Track Progress
Create a system to track recruiter’s progress – this doesn’t have to just be in the training phase, but it is a great way to get new hires motivated right off the bat. Implement rewards for hitting certain milestones and your recruiters are sure to go above and beyond!
Constantly Create Learning Opportunities
Learning doesn’t end in the training phase. You want to continue to educate your employees consistently, to ensure their work, skills, and knowledge are never staying stagnant. Encourage and create ways for recruiters to freshen up their skills and learn new industry best practices on a regular basis.
By utilizing these six sales training tips for staffing, you’re sure to cultivate a team of recruiters and salespeople who are in tip top shape! Do you have questions about other sales training best practices? Reach out to us and we’d love to chat!
About S.J.Hemley Marketing
S.J.Hemley Marketing is a marketing and sales consulting firm focused on driving tangible results for professional services firms. Brand matters, but not without ROI. With over 20 years of sales and marketing experience within staffing and recruiting, we have helped to drive successful branding, sales training, lead generation activities as well as defining marketing strategy for top organizations. www.sjhemleymarketing.com